Our team assesses the complexity based on your reference images or sketches & the time associated to convert your design into a 3D jewellery CAD model and the quotation is provided based on time it requires to design it. We'll provide a quote accordingly.

Minor revisions are usually included in the initial quote. Significant changes may incur additional charges, which we'll discuss with you before starting the modifications.

Absolutely, rough sketches are acceptable. Just email them to us at orders@thecadco.com , and we'll provide a quote based on your requirements.

You can expect to receive a quote in less than 12 hours depending on the working hours which are 9:00AM - 18:00PM (Monday-Saturday).

Yes, we do offer discounts for bulk orders. Please reach out to discuss your specific requirements and we'll provide you with a competitive quote.

We accept a wide range of file formats including but not limited to .dwg, .dxf, .pdf, .jpg, .png, and .tiff.

No, we don't have a minimum order quantity. Whether it's a single design or a large batch, we're here to assist you.

We do not offer repair services for the 3D CAD that we have not designed.

We follow strict privacy protocols and use secure methods for file transfer and storage to ensure the confidentiality of your designs throughout the CAD service process. Also we are open to sign NDA which helps us maintain the confidentiality of your designs.

We provide secured Google Drive link or drop-in any specific cloud services that you need us to use. Ex: Dropbox, WeTransfer. These are only accessible with the email information your provide.